Privacy Policy
Last updated: May 10, 2026
Introduction
Mjengo Technologies Ltd ("Mjengo", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. It applies to all users of our website at mjengotech.com and our construction management platform.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information you provide directly
- Account information: Name, email address, phone number, and password when you register.
- Profile details: Professional information such as company name, role, and location.
- Project data: Construction project details, budgets, timelines, documents, and photos you upload.
- Communications: Messages sent through our in-app messaging and contact forms.
- Payment information: Billing details processed securely via our third-party payment providers (M-Pesa, Stripe). We do not store raw card numbers on our servers.
Information collected automatically
- Usage data: Pages visited, features used, time spent, and actions taken within the platform.
- Device information: Browser type, operating system, IP address, and referrer URL.
- Cookies and tracking technologies: We use cookies to maintain sessions, remember preferences, and analyse traffic. See our Cookies section below.
How We Use Your Information
We use your information to:
- Provide, operate, and maintain the Mjengo platform.
- Process transactions and send related notices.
- Send you product updates, security alerts, and support messages.
- Improve our platform through analytics and user feedback.
- Verify contractor credentials and project milestones.
- Comply with legal obligations and resolve disputes.
We do not sell your personal information to third parties.
Data Sharing
We may share your information with:
- Service providers: Third parties that help us operate the platform (hosting, payment processing, email delivery, analytics). These processors are contractually bound to only use your data as directed by us.
- Other platform users: Project data is shared between contractors and clients who are connected on the same project. You control who is invited.
- Legal requirements: We may disclose information if required by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction with advance notice.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and data at any time by contacting us. Some data may be retained for legal or audit purposes after deletion.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete information.
- Erase your personal data ("right to be forgotten").
- Restrict or object to certain processing of your data.
- Portability: Receive your data in a structured, machine-readable format.
- Withdraw consent at any time for processing based on consent.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
Cookies
We use the following types of cookies:
| Type | Purpose |
|---|---|
| Essential | Required for the platform to function (session management, CSRF protection). |
| Preference | Remembers your settings (e.g., dark mode preference). |
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services. We will request your consent before enabling any analytics or marketing cookies in the future.
Security
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/HTTPS) and at rest.
- Regular security audits and vulnerability assessments.
- Strict access controls and role-based permissions.
- Two-factor authentication options for accounts.
No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
International Transfers
Mjengo is headquartered in Nairobi, Kenya. Your information may be transferred to and processed in countries outside your country of residence. We ensure that such transfers comply with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Mjengo Technologies Ltd Viewpark Towers, 20th Floor, Suite 6, Nairobi, Kenya [email protected] +254 729 448 449